How it works
A process you can audit, from pilot to steady state
Modern tooling, experienced teams and reporting you actually read. Simple to start, easy to measure, straightforward to scale.
Four steps to a working offshore team
Most clients go from first call to live production in under three weeks.
- 1
Scope the work
A 30-minute call to understand volumes, systems, business rules and the quality bar you need. No NDA barrier and no obligation.
Day 0–2
- 2
Run a free pilot
We process a real sample in your environment, at our cost, and publish accuracy and turnaround results so you judge us on output, not on a deck.
Week 1
- 3
Document and train
We write the process guide with you, train the team on your rules and set up secure access, reporting and escalation paths.
Week 2–3
- 4
Run and improve
Your project manager sends daily reports on volume, accuracy and exceptions. We change process or staffing proactively when a metric drifts.
Ongoing
What we measure, and share with you daily
Typical data accuracy
99%+
Double-key and sample-audit verification on high-risk fields.
Work returned inside 24 hours
Most clients
Standard turnaround is 1–2 days; overnight is the norm.
Systems uptime guarantee
99.9%
Backed by our SLA.
Average cost saving vs in-house
40–60%
Fully loaded cost, including supervision and benefits.
Daily report
Every morning
Volume, accuracy, exceptions, backlog
Named PM
1 per account
Dedicated or part-time, your choice
Escalation
Same business day
Clear owner for every exception
Reviews
Monthly
Trend, root cause and process changes
How pricing works
You are never locked into one commercial shape. Pick the model that matches how predictable your volume is.
| Transaction based | Monthly FTE based | Project based | |
|---|---|---|---|
| Best when | Ballpark volumes are known | Volume varies but workload is steady month to month | One-off scope with a fixed end date |
| You pay | Per form or transaction | Fixed monthly fee per allocated FTE | Agreed project fee |
| Scale up or down monthly | Yes | Yes | No |
| Dedicated named team | No | Yes | Yes |
| Simplest to forecast | Yes | Yes | No |
Transaction based
- Best when
- Ballpark volumes are known
- You pay
- Per form or transaction
- Scale up or down monthly
- Yes
- Dedicated named team
- No
- Simplest to forecast
- Yes
Monthly FTE based
- Best when
- Volume varies but workload is steady month to month
- You pay
- Fixed monthly fee per allocated FTE
- Scale up or down monthly
- Yes
- Dedicated named team
- Yes
- Simplest to forecast
- Yes
Project based
- Best when
- One-off scope with a fixed end date
- You pay
- Agreed project fee
- Scale up or down monthly
- No
- Dedicated named team
- Yes
- Simplest to forecast
- No
Whichever model you choose, we deploy educated, English-speaking graduates managed by a project manager who reports on all completed work daily. Infrastructure runs on Microsoft Azure and Amazon AWS.
Frequently asked questions
How quickly can you start processing our data?
Most engagements begin with a free pilot within five business days of the first call. Once the pilot is signed off, a full production team is trained and live in two to four weeks depending on volume and system access.
What accuracy level do you guarantee for data entry?
We commit to 99%+ accuracy on production work, verified through double-key entry on critical fields, automated validation rules and daily sample audits. Accuracy is reported to you every day, not just at the end of the month.
How much can outsourcing data entry actually save us?
Clients typically reduce total data-processing cost by 40-60% compared with in-house staffing, because you pay only for productive hours and avoid recruitment, benefits, software and management overhead.
How do you keep our data secure and HIPAA-compliant?
Work is performed in access-controlled facilities with no removable media, no personal devices on the production floor, encrypted connections into your systems, signed NDAs for every operator and role-based access to records.
What is the typical turnaround time?
Standard turnaround is one to two business days for most document and record types, with same-day and overnight options available where volumes and deadlines require it.
Do we have to commit to a long contract?
No. Engagements start with a no-obligation pilot and continue on flexible monthly terms so you can scale volumes up or down as your workload changes.
Is outsourcing right for your business?
Call us or send a note and we will prove it with a free, no-cost, no-obligation confidential trial of our services.